1.Booking & Confirmation

To confirm your booking with Worldwide Adventures, a deposit or full payment (depending on the trip type and departure date) is required. Your booking becomes valid only after we issue a written confirmation via email. By confirming your booking, you accept these terms and conditions on behalf of yourself and all travelers included in your booking.

2. Payments

A non-refundable deposit of 20–30% is required at the time of booking to confirm the booking, with the balance due 60 days before the trip start date. The balances can be paid in agreeable installments as long as the final payment is paid 60 days before the trip start date.

We accept payments via secure online methods including credit/debit cards, bank transfers, and online payment platforms. All prices are quoted in USD unless otherwise stated.

3.Cancellations & Refund Policy

Cancellations by the client must be submitted in writing.

• If you cancel more than 90 days before departure, you forfeit only the deposit.
• If you cancel between 60–89 days before departure, 50% of the total tour cost will be charged.
• If you cancel between 30–59 days before departure, 25% of the total tour cost will be charged.
• Cancellations made less than 30 days before departure are non-refundable.

Certain services (e.g., gorilla permits, flights, or third-party bookings) may be non-refundable once purchased, regardless of the cancellation date.

4. Changes by the Client

We understand that plans can change. Minor changes to your itinerary (e.g., name corrections, room upgrades, or date shifts) may be possible, but may incur fees depending on third-party policies. Major changes may be treated as a cancellation and rebooking.

5. Changes or Cancellations by Worldwide Adventures

We reserve the right to make reasonable changes to itineraries, accommodations, or transport if necessary due to unforeseen circumstances (e.g., weather, airline schedules, park closures, etc.). In the unlikely event that we must cancel a trip, you will receive a full refund or the option to reschedule, unless the cancellation is due to force majeure.

6. Travel Insurance

Travel insurance is highly recommended for all travelers due to the unpredictable nature of travel and the potential for trip interruptions, cancellations, medical emergencies, or lost belongings. We strongly advise that your policy covers trip cancellation, personal injury, medical expenses, lost luggage, and emergency evacuation.

It is your sole responsibility to obtain suitable travel insurance. Failure to secure an adequate policy absolves Worldwide Adventures of any liability for financial loss, personal injury, or damages arising during or as a result of your trip.

7.Health & Medical Requirements

It is your responsibility to ensure you meet all health requirements for travel to your chosen destination, including vaccinations and malaria prevention. You must inform us of any pre-existing medical conditions or mobility concerns at the time of booking.

8.Passports & Visas

All travelers must carry a valid passport with a validity period of at least six months from the date of travel. It is your responsibility to obtain any necessary visas prior to departure. We can assist with guidance, but the final responsibility lies with the traveler.

9.Pricing & Inclusions

Our prices include accommodations, ground transportation, park fees, guided activities, and meals as outlined in your itinerary. Airfare, visa fees, travel insurance, gratuities, and personal expenses are generally excluded unless specified.

Prices are subject to change based on exchange rates, government taxes, or supplier price changes. Once full payment is received, your price is locked.

10.Liability Disclaimer

Worldwide Adventures acts as an agent for third-party providers (hotels, airlines, transport companies, etc.) and is not liable for loss, injury, or damage caused by such providers. We are not responsible for delays, cancellations, or disruptions beyond our control, including acts of nature, government actions, or pandemics.

11. Code of Conduct

We expect all clients to behave respectfully toward fellow travelers, staff, local communities, and the environment. We reserve the right to remove any traveler from a trip if their behavior is deemed unsafe or inappropriate, with no refund.

12. Governing Law

These terms and conditions are governed by the laws of the Republic of Kenya. Any disputes shall be handled in the appropriate legal jurisdiction within Kenya.